We are all really busy but no one wants to be a busy fool - filing our days with tasks that don’t move the needle for our agency. How do you make sure you are focussing on the right tasks, how do you get really organised and how do you avoid chasing shiny new objects?
These are just some of the questions we will get answered in this week’s episode with my guest, Chelsey Newmyer.
[01:41] What are some of the common mistakes busy agency owners make when it comes to organising their time and prioritisation?
[03:40] Why you should start your day with just 3-5 tasks
[04:13] Why are so many small business owners poor at time management and prioritisation?
[06:31] 3 time management tips
[08:12] How do we know how detailed our tasks should be broken down into?
[09:26] How do we estimate how long a task will take?
[10:53] How do you prioritise daily tasks?
[13:24] How to manage distractions
[16:30] Removing the excuses against removing distractions!
[18:13] Inbox management
[21:00] Juggling multiple projects
[26:38] Procrastination: what causes it and what can we do to overcome it?
[31:46] If you could go back in time and give your youngerself a piece of advice, what would it be?
“If you want more success managing your time then start by cutting your to-do list in half!” - Chelsey Newmyer
“We underestimate how much we can do in the long-term and and over estimate how much we can do in the short term.” - Bill Gates
“However long you think a task will take add 50% on top of that estimate.” - Rob Da Costa
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We're all really busy, but no one wants to have a busy fall. So how do you make sure that you are prioritizing and focusing on the right things? How do you get really organized? How do you make sure that you don't chase shiny new objects? And how do you avoid procrastination? Well, these are the questions we will get answered in today's podcast with my guest, Chelsey Newmyer. So let's dive into the show. I'm Rob Da Costa, and this is The Agency Accelerator podcast as someone who has stood in your shoes, having started, grown, and sold my own agency and just how it feels in the ups and downs of agency life.
So this podcast aims to ease your journey just a little by sharing my and my guest's experiences and advice as you navigate your way to growing a profitable, sustainable, and enjoyable business. Hey, everybody! And welcome to this week's Agency Accelerator Podcast. This week, we are talking about managing, being overwhelmed, avoiding procrastination, and getting tips on better time and project management. And I'm really excited to be joined by Chelsey Newmyer to discuss that with me. Now, Chelsey is a self-confessed nerd for all things time management, which is music to my ears because, to be honest, I can always get better at it myself.
So I'm keen to hear what I can learn today. Now, one thing all agency owners are short of is time. So anything we can do to help them be more productive and organized, and focus is always good. And that's why I was keen to have Chelsey on the podcast today. So welcome to the show, Chelsey. Thanks so much for having me, Rob. I'm excited to chat with everyone. Great. So I thought I'd start with a big common big question, which is these are some of the common traits you see busy business owners suffering from.
And what are the common mistakes they make when it comes to organizing the time and privatization and all the rest of that? Yeah, absolutely. So I work mostly with solar entrepreneurs and people with really small teams. And I think one of the biggest challenges we all face is we have too much to do, right? At the end of the day, we have a lot of things we want to get down, the things we have to get done, and we struggle with the pacing of it. So we'll put way too many things on our to-do list for every day and then just end up feeling really stressed out or overwhelmed or defeated at the end of the day when we're not able to get all those big plans done and in partnership with that challenge, I also see that people will put really big tasks on their to-do list.
So it's creating a podcast, which is a huge task. It's a big step and has a lot of many pieces in there. But we'll just add start podcasts onto our to-do list and then wonder why we struggle with getting started and we procrastinate on it or get stressed out by that. So I think off the bat, most people can cut their to-do list every day in about half and already see a lot more success. But, yes, we do set ourselves up to fail, don't we?
Exactly one thing I like. I used a piece of software called Amazing Marvin Stupid Software, but it was a good tool for making my to-do list and one thing I really wanted when I was looking for my to-do. This is something that I could physically cross things out because there's a real sense of satisfaction at the end of the day seeing everything passed out. But on the other hand, if you put on a big task like that and you're never going to cross it, how are you just going to move it from one day to the next?
And it's going to feel more and more difficult as time goes on, I think. Is it Bill Gates? That said, we underestimate how much we can do in the long term and overestimate how much we can do in the short term. That's so true, isn't it? Absolutely. I recommend people have about 3 to 5 things on their to-do list to start each day because we know that things will come up. We know that there are going to be other things that are added to our plate.
You have a great meeting with a potential new client, and you need to follow up with them immediately, which will get added to your to-do list. And so you may end the day with ten things, but if we start with ten years, we end up with 15 or 20, and that's where things get a little out of control. Yeah, sure. Just adding extra things to the bottom of your to-do list as the day goes on is never a smart thing to do. Is that so? I come back to sort of managing time, but I just want to ask before we jump into that.
Why do you think so many sorts of small business owners, particularly, are so poor at prioritization and time management it gets so exciting. Everything feels exciting. Everything feels very urgent. We all suffer a little bit from that shiny object syndrome where we read a great news article or listen to a great podcast, get inspired, and immediately want to jump into that. Most entrepreneurs are starters, right where the people who get things going, we jump in, and it's really that execution piece that I think a lot of people struggle with.
So as much as we can think about our goals at a time, right I define productivity as working on the right thing at the right time to help you reach your goals. So if you know what that end goal is, then as the shiny objects come in, you can start filtering them through your goals. Is this going to help me reach my goal? Is this going to be the right next step for my audience? Or should I finish the current thing that's halfway done in addition to all the other projects that are halfway done?
If you're like me, yeah, I mean, I think a lot of people will recognize that. And we are bombarded with all sorts of information, from social media and news and everywhere else, the latest kind of get-rich-quick scheme, the easy way to do things, and the shiny new tools. So we kind of go down a rabbit hole. I've got one client who was so bad at this, and if he's listening to know exactly who he is and that we put together this, we called a shiny new object trouble.
So it was basically a decision-making process where he would take an idea, and he would put it in a spreadsheet, and he would score it against certain factors, and then it would give him a sort of red, amber green. And very few of those ideas ever will be green. Which means you should go ahead with it. Most of them were red, which means this was a distraction. Stop. Stop doing. Yeah. So whatever we can do to sort of mitigate that and get focused, I think actually, you sort of hit and then on the head. Really?
That a lot of people don't have that plan, so they're kind of in an existing mode, and they're influenced by lots of external factors, including all these shiny new objects. So they easily get distracted, right? Yeah, let's drill that down a bit. And maybe you could just share some time management tips that listeners could start implementing right away. Yeah. So the first thing is obviously that shorten your to-do list to give yourself very actionable things to work on. So again, we don't want that to-do list to say, start a podcast.
We want it to be decided on the name or create the joining the hosting platform, right? Super actionable steps that you can feel really good about the progress you're making. I'm a big fan of time blocking, but I approach it slightly differently. I like really big blocks of time. I don't want your calendar to be this rainbow of mini 503-minute tasks. I like big blocks of time where you can theme that time and stay focused within, you know, so content, Right? You want a couple of hours to create content every week.
You want a couple of hours for that admin Financial review inbox processing kind of work. So keep your blocks broad so that you have flexibility within them. If we get really specific with time blocking, that's where as soon as something takes a little bit longer than we were anticipating, for whatever reason, we see that cascading effect, and then you're playing catch-up the whole time. So I would like to tell and be like, set yourself up for success and assume that you're going to need that little bit of blocks because if you finish early, you get to take a break.
And then it's also, an incredibly important part of being an entrepreneur is taking rest, having those moments of self-care throughout the day so that you're not constantly going, go. And feeling that drain throughout the day. And is there a way to work out how to chunk down? We should make a task. Now starting a podcast is obviously something that's way too big. But how do we know when we've broken it down to the right level of my new show? The right level of detail?
That's a great question. I think it depends on the person, right? But you want it to be something you can accomplish within an hour or less, which is typically my gauge. And that may take some practice, right? That's the other part of this. A lot of this is practice seeing what makes sense for you. I think productivity is incredibly personal, so you want to keep track of when you are most energized throughout the day. When are you most focused throughout the day? It may take an hour to outline a podcast in the morning because you're a morning person, focused, and ready to roll.
And if you want to do that in the afternoon, when you're less when you're more distracted, let me take you two hours, right? So also making sure that we're placing those things in the right spot is really important. But I think the task could take an hour or less if you can. If you can get it smaller, that's great. But we also don't want you to be overwhelmed with, you know, 100 tasks per project. You want to balance that sense of what can be accomplished with pacing.
And if you have any advice on trying to figure out how long the task will take, because obviously, we're doing a task we've never done before, we don't know. And like I said, we tend to totally overestimate what we can achieve in the short term, even in an hour, so often we will find that our task takes two hours or an hour and a half, and now we've screwed up the rest, so there's this really interesting piece. I haven't heard of the Fritos principle, which is that work expands to give the time it's allowed.
So I think you have. We have to practice this right. We have to be the only way you're really going to know until you do it. But we have to make sure that we're not giving ourselves too much time because that enables us to start getting distracted, right? Like we have enough time. This is where we're gonna start to see those procrastination techniques come into play. Or that a little bit of I'll get to that later. It won't take me that long so I can go watch TV. I can watch a YouTube video for a little bit of time first.
So it's really just about experimentation with it and making sure you're working on it at the right time of day so that you are the most focused. Yeah, that's a really good shot. And I think that's something a lot of people overlook. I'm mindful that I'm normally much more alert first thing in the morning. So that's the time for me to think about things. And you know, I have that low, like a lot of people do sort of afternoon and then get re-energised at the end of the day so I can plan my day, but tell us a bit more, so I've now got my to-do list.
I've made sure that all of the tasks are no more than now. How do I go about prioritizing it? Because a lot of people will go. Which of these tasks can I check off really quickly? I'll do those first, but that's not really the right way to go, is it? So I personally like the warm-up approach, so I will give myself a little bit of a runway in the morning with a couple of tasks that are impactful, right? We don't want to just fill our day with busy work, but impactful quick things, those follow-up emails, those steps that just move a project along.
I also like to do it first in the morning. I come to like getting the ball in the other person's court, like anything where I need information from someone else in order to work on something later. That's when I do all that outrage like, "Hey, could you follow up with X Y Z" right? You don't want to get to the project and realize you don't have all the information you need, so I do like a runway. I'm also not a morning person, so I like to do my deeper work in the afternoon.
But when you're prioritizing, they said, you have your tasks. We have our blocks. How do we prioritize it? I think you can. We want to look through the lens of our goal. So if the goal is to have another client by the end of the week, right, that's really going to be more of having personal conversations. Make checking on conversations. You're already in progress, right? Versus creating that new Instagram post, right? So we want to kind of keep that goal lens in mind and also just make those decisions of what's going to move me forward and what's going to build upon the project.
That ultimate project goal, too. Yeah, that's really interesting. I think a lot of people do have this mindset of I'll check off everything that I could do really quickly. But meanwhile, those more difficult projects are sitting there, and they're getting harder and harder in our heads. We're telling ourselves stories. We put them off. So that's why I kind of like the wrong-way analogy. That's a good point, but that's why I like it. And actually, I'm a bit of a fan of Michael Higher, which I know you will be familiar with.
So I talked to lots of port times on this podcast about mourning rituals and evening rituals. So my morning ritual is my runway, I guess, into kind of getting into the day. If anybody doesn't know what that is, it's just a case of having a way you start your day and be consistent. So, like my anchor, make a cup of coffee for me. That's the first thing I do, and then I do the usual things. Boot my computer up, check my emails, and answer any emails that come in overnight. I can answer in that block of time.
Watch your thoughts around, turning off distractions like your email or email dialogue, pop-up boxes, or social media. Watch your thoughts on that well. First, turn off all of the pinging and buzzing and anything that pops up at you. I just highly recommend you turn them off. There's almost nothing that's the immediate response required within social media and email notifications, and they're just distracting. That's step one as far as phone distraction because that's it's just a reality that we live in, and everybody is a victim of this, and it's also not just so easy to say.
We'll put on, do not disturb and don't talk to anybody for four hours, right? For a lot of people, if you have a family, if you have kids or an elderly parent, you're taking care of that. That's just not really functional or feasible. I just discovered this great new function on the iPhone, where you have these different kinds of modes you can set up. And so I love having work mode because it can have it so that people can still contact me, which is important to me.
But all of the apps are on my home page, so if I open my phone for any reason, I'm not immediately distracted by anything, so that's a fantastic tool. There's another thing that you can do called rise to wake on the iPhone, and if you turn that off when you grab your phone, the screen will immediately light up. And so then you're just not. Also, it's a really subtle change, but It's pretty incredible because you'll realize how distracting that actually is. And without that turndown, you're not going to see it.
Love it, Yeah, but just turn your email off while you're trying to do that deep work. I know it's hard. It's such that it's the thing that's why we are so attracted to the rush that we get when we check a new email. It's like gambling, right? We don't know what's going to be with our brains being designed to be addicted to email. But if you can, What is that? Is it an ego thing like wanting to be wanted? And I don't know what that I've never kind of figured out, but I know there's much more to it than just going.
I must check my emails because my clients might be trying to contact me. It's more than that, isn't it? Yeah, I forget the word for it, but it's essentially what the slot machine does. It's that inconsistent reward, so you don't know every time you check your email how many you're going to have. Is one of them going to be important? Is there going to be something exciting in there? We just don't know, and that unknown is what makes it really enticing for us.
And so it is. I think it is a little bit of that ego. We all want to be important. We all want to be needed, and kind of come to the rescue of whatever that question is. But just if you can take a step back, the reality is that very few things are urgent, and I think establishing how someone should get in touch with you if you're how a client should get in touch with you. If it is truly an emergency, you might find that email becomes you become a little bit less reliant on checking.
If there's an emergency, someone's going to pick the phone up. They're not exactly, yeah. I'm sure you see the same thing because you do this all day long. But when I'm doing any kind of time management training with people and talk about this, there's always like. I couldn't possibly do that. I can't. There's no way I can turn my email off because my clients will get really upset with me, and I said, "Would you have service level agreements with your clients?" And they're like they usually have some kind of service level agreement.
I said, "Well, that needs to be initially stated in there". And you need to train your clients because, let's face it, if you've got a service level agreement of answering a client within, say, six hours, which is reasonable, but you always answer the client immediately. Well, now the client expects you to always answer immediately. And when you suddenly don't, they are now disappointed. They've forgotten that they've got a service level agreement that says six hours. So I think it drives me crazy. And I've got to say, Chelsey, I sit on this pod doing these podcast interviews with guests, and their flipping emails are picking up.
And you can think that I'm glad you can say that because yours are mine. Not because my mind is always turned off. Yeah, even having a guest, you should know that I shouldn't say that. But, you know, I find it super distracting, so you can find that super distracting as well. So, guys, turn on your email. Notifications are off schedule. What? Three or four times a day to check your emails, and that should be plenty enough. Shouldn't. Yeah, those boundaries are. It's just so important to set those boundaries with clients, as you mentioned, and with yourself too. I mean, I love talking about inbox management, so you can find a lot of advice on there and in all on my website and everything.
How does processing tell us a bit about that? I mean, I will make sure I put all the links to the appropriate content on your website, but because I was sitting with a client the other day and I looked at their outlook box, it had something like 5432. I'm looking at mine now, and it's got 437 minutes. That's not very good as it is, but tell us what your thoughts are around the inbox. The worst I've seen is 192,000. Wow, that's my top. That's my worst yet. So the short version of my inbox management strategies, and I didn't invent this.
This is just a model that I follow, but it's the four Ds of inbox management. So it's done, or I'm sorry. I'm gonna start with Delete, Delay, Delegate, and Do. And again, this is pretty common. It's a great strategy, but I think when people get stuck on how nuanced to make each one so, delete it fairly obvious, right? If it's spam junk, you're not going to read it. But if it's spam or junk, we're not going to eat it. Just also unsubscribe. First, take that millisecond. Just hit the unsubscribe button to reduce the volume, and the other thing you can delete is duplicates.
So, for example, we were scheduling this podcast. I got a confirmation email that went to my calendar. I don't need the email anymore. Everything is captured in the calendar invite. So that's just one thing we've got to leave, and I think a lot of people feel like they need to hold on to those when really they're duplicated somewhere else. Delay in Gmail is called a snooze function, and in outlook, instead of a reminder that brings the email back into your inbox when you're ready to work on it.
So this is super helpful. To remind yourself of anything important, you have to follow up on anything like that. But when? When you're going to take action on it, the delegate is obviously just moving it to the next person, but the important part here is to delegate it and then put it wherever the folder belongs. Get it out of your inbox. Put it into a file appropriately. And then, if you need to set up that reminder, you can partner with Delay and then do it. That's the big step, right?
That's where we have to, like, dive in. But if you can use one of those four rules whenever you're checking your inbox, then you can trust that like none of the choices is. Open the email, and skim it. The market is in red and leaves it in your inbox. Right, like that is not one of the choices, so hopefully, that will help you process much faster. And are you a believer in trying to get to inbox zero every day? I am an inbox zero person, but I know that that's not functional or interesting to everybody.
So teach their own there. I don't push that on anybody, but if you are overwhelmed by the number of emails in your inbox, we can get to your inbox real pretty fast. Yeah, I mean, I always aspire to it, and sort of once every month, I clean everything out and then think, What can I do that as I go along, because I find it difficult to find things because there's too much in my inbox. So good advice. Let's talk more broadly about taking what we just talked about and applying it to project management.
So I've got a number of client projects that I'm trying to juggle, which is a typical scenario for any kind of person working in the agency. What do you see? Are people doing wrong around that? What do you see? They can do better. Yeah, So one of the importance of project management is we all know you have a big goal, right? Like, let's say you want to do it. I'm in the States. So when we want to have a black Friday sale the day after Thanksgiving. So okay, we have that date in mind.
You need to remember to set a start date, and I think that's where a lot of people forget. They map out their whole year and don't think about that. We need to back that up to start, probably in September. If you really want to give yourself the appropriate pacing, so set your goal date. But also remember to set a start date. And then we want an obvious breakdown, just like we wouldn't have to list one of the smallest possible steps you need to take for that project that are super actionable things that you can sit down and do in one setting at a time.
What are all the pieces of it? What are all the tools and resources that you're going to need? Can you outsource it? Do you need a new website or function or tool or something to use? So I think really broadly. And then I've also been adding this kind of risk management piece into it; which has been really reassuring for someone who's a little bit more anxious or if you have a lot you're managing, like kind of thinking about the things that could go wrong and making a plan for those.
So let's say you have a huge social media strategy you want to roll out. Great. What if Instagram goes down? It has happened. You know, it's what happens for a day or two at a time. It's great I have an email list I can rely on. Well, if I have an email list I gotta rely on, I also need to make sure I'm continuing to build up my email list. So how can I incorporate that into the project and into my goals for the year? So just kind of taking about thinking about all those little pieces and creating kind of Plan B's a little bit for all of them can just be really reassuring along the way, too.
So personally, I'm not a huge online tool user, which is interesting. I like asana, but I'm actually more of a paper and plan paper and pen kind of planner. But find a system that works for you, right? That's at the end of the day. You have to find the tool that's going to work best for you. Yeah, I use asana with my team but also used Monday with a few clients, and I've also traveled in the past, so there are lots of tools out there, but I think you have to find one that will complement your workflow, not get in the way or not.
Make it harder because you know it doesn't quite do what you want it to do. So I think, and what's useful about having a tool like that is when you have teams who are in desperate places. So you've got a kind of shared project management system, and everyone can see where everyone's at and what the next task is. So if you're listening and you're not using something like that, you should go and look into it because a lot of those tools are not expensive, but they will aid your workflow and make you more productive. Absolutely.
I like the deadline parts because they can be proactive with the deadlines and prompt you. And I think that's what I really appreciate about those tools. You can integrate them into your email, so you get an email reminding you of those deadlines, in a way, talking about project management. You just need to apply exactly the same principles that we talked about in your to-do list. In a way, don't you know that it's the same thing as you need to have, like your say in your goal and breaking it down and working out what's important, and communicating effectively with a client?
But also, I guess, having a sense of how long things should take so that you know how much capacity you've got to take on additional work rather than just piling it on and then feeling very stressed and getting nothing done. Yeah, I think I mean, just give yourself. When it comes to project management, you're never going to regret giving yourself an extra week or two longer than you think because then you can account for those risk management pieces, account for the things that are going to come up and also give your space for when?
When that green light project Chinese object comes up, you can fit it in because you're not cramming something else. I got a little bit behind schedule, so give yourself a little bit more time for bigger projects. What's your view on this? I always tell people when they are planning their project or their to-do list that however long they think it is going to take, add 50% on top of that. So I think it's going to take an hour. I'm going to schedule an hour and a half.
Maybe because, as you said that if you wind back time, and that's fantastic, that also accounts for everything that you couldn't possibly know and all those things that might happen that you couldn't possibly know. For example, if I'm working on a report and I've scheduled an hour and a half, and it only takes me 15 minutes, But then I get that phone call from a client I hadn't scheduled. And that call takes half an hour. Well, I sort of accounted for that because now I haven't. My to-do list isn't thrown out the window because immediately, you have to do this goes out the window.
People just sort of stopped following it. Don't. And they just said, Oh, well, I just get on with whatever the next person who shouts the loudest task is. It will become very reactive. A big fan of Buffer. I think that's absolutely appropriate. And again, just making sure that you're able to really focus during that time. Well, obviously help with keeping things kind of moving along, right? I mean, if you are just putting these in place to start with, you want to set yourself up for success because if it works, you're more motivated to do it.
But if it doesn't work, you know it takes whatever they say 21 days to change our habits. If it doesn't work, it's very easy just to ping back to your natural state of chaos or whatever they ask the last question and focus on procrastination because I think we're all guilty of that. So what causes it and what can we do to overcome that for the gas station is one of my favorite topics because, again, the kind of underlining of all of this is we have to do the work, right?
And so, for gas stations, caused by a couple of different things, I think it is in terms of project management. Typically, the number one cause is we don't know we have an objective goal. We don't know exactly what we're working on. We don't have those super actionable steps. So we're writing the task of creating a podcast, which is unclear about what exactly that's going to look like. We're scared of it, failing or not being perfect enough. We don't like certain components of it, right? I'm not a big tech person, so you struggle with setting up the tech behind it.
So if you can give yourself really again coming back to those really actionable steps, really thinking it through, determining what decisions you have to make ahead of time and making sure that you're not also protesting me by making a decision, right, making a decision, trusting yourself and continuing to move forward, that can be really helpful. Breaking down those tasks and remembering at the end of the day, one thing I like to say and kind of going back to that ego piece of it is no one has made paying more attention to your business than you.
So it's okay to take a messy action and to just try it and see what happens because everybody has to start somewhere. We're going to get better, trust that you're going to get better, trust that you are going to come back to the task when you get a little bit distracted, and put up the guard rails that you can write the time blocking and remove the distractions those are kind of the guard rails to keep us focused. But typically, people procrastinate because they don't know exactly what the goal is going to be scared of failing their perfectionist indecision.
And are there waiting for a deadline? They need that pressure of a looming deadline. Really. I think the perfectionist is a big issue because I think, by definition, a lot of entrepreneurs are kind of controlling perfectionists, and they need to realize that it's better to take messy action than it is to take no action, and you will learn something. If you take messy action, you will learn nothing if you take no action. So I think that is a perfect piece of advice. What have you got any other tips on, like how to do this and also how to stop overthinking?
Because I think one of the things that will stop a lot of people is overthinking and playing this scenario through in their heads to this end and then believing whatever emotion is attached to the end goal is reality. When, of course, it's not there, just overthinking like, "Oh my God! If I start a podcast, I'm going to sound really stupid, and no one will listen". And, you know, I've heard so many people fail before. And why would anyone listen to me? And they tell us all these stories that stop them from ever starting here, so I mean, getting a little cliche, but it's like, so what, right?
Like, what's the worst that is going to happen? And then, so what? I mean, we all get to try something and not be good at it the first time and again. I know that feels really cliche to say, but that messy action piece has been so rewarding for me because I cringe hard when I listen to the first episode of my podcast, and I'm not even really that far in. But I know that even however many episodes I'm in now, it's so much better than when it started.
And think back to a time when you've seen someone that you look up to make a mistake and how that changed what you thought about that, and most likely, it didn't even really register. Most likely, you still follow them. You still appreciate their work. You still look to them as an authority on the subject. So I think in a way that is part of the issue that we look at these people that we really admire that seemed to have it all checked out. But what we don't realize is that they went through the messy middle piece in their journey.
You were just answering it. You're seeing the shiny, successful bit at the end, and you want that immediately. But you forget they had years of this journey to get there. So don't be afraid of trying things. Don't be afraid of making a mistake. But whatever you commit to sticking at it, that's when you've probably seen this statistic. When I decided to start my podcast three years ago, I saw a statistic that the average number of podcast episodes someone makes before they quit is seven. And that actually stopped me from starting for a while because I said to myself, I have to be able to do this week in and week out and get beyond seven.
And here we are. I think this is gonna be episode 250. So just stick at it, and you know, don't expect it. I think we live in a world of immediate response. And immediately we want this immediately. What's the word? I'm looking forward to success. Success? It doesn't mean there's nothing. None of that exists. Despite what? How do you have to stick to it, so it is really an interesting conversation? I know people will find value, and even if they hear things they've heard before, that doesn't matter because we need to be told the same things we've heard before to be reminded of them, Don't we?
Let me ask you a question. I ask all my guests, Chelsey. So if you could go back in time and give your younger self a piece of advice just starting out in business, what would it be? I think it goes along perfectly with our conversation, but my advice would be to change your mind faster because how my business started is not how it looks. Today, I have different services and different ideal clients, and I was so scared for so long to change my mind because I was worried about what other people would think.
I was worried about looking indecisive or flaking my business, but at the end of the day. It's your business. You get to do whatever you want. You get to do what you're good at. So if you're ready to change your mind, if you want, or are inspired by something else, go for it. You don't need anyone's permission. Just go for it. And we were saying before we jumped on that most of the time, I don't hear the same piece of advice twice for our 50-60 plus guests that we've had, and I don't think we've had that one either.
So that's good. So if people wanted to find out more about you, Chelsey, and your services, where would they go? All right, so the best place to find me is on Instagram, and that's at Chelsey and coaching. And it's Chelsey who was why, and then. You can find more about me and all my services on my website, which is Chelsey Newmyer dot com. But I also have a podcast called From Overwhelming to Under Control. I'm just typing furiously to say that, you know, we'll make sure we share all of those links in the show notes, and I just want to say a big thank you for joining us today, sharing some nuggets of wisdom which I hope will be valuable for people and get people thinking a bit differently and getting themselves super organized.
Thank you so much.