How Do You Turn Cold Contacts Into Loyal Customers?

Learn The Crucial Steps That Many Agencies Fail To Implement And Gain The Advantage!

A Step-By-Step Guide on Creating Sales & Marketing Messages That Move Contacts to Prospects & Prospects to Loyal Customers

Many agencies are not clear who their target customers are, why they buy from them, what their key challenges are and consequently, how you can truly help them.

Yet if you fully understand the needs and buying habits of your target customers you can define the sales and marketing activities required to move contacts through the sales funnel; from cold contacts to loyal repeat customers.

In this FREE guide you will learn:

  • How to identify your Ideal Target Customer
  • Understand what you are selling and what your client is buying
  • The concepts of KNOW -> LIKE -> TRUST
  • What a sales funnel is and why it is so important
  • How to define and create your own sales and marketing funnel

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About Rob

I have 30+ years of commercial business experience. After beginning my career by working in various blue chip companies, I took the leap In 1991 to start my own marketing, PR and design agency. Over the next 11 years, I grew the business into an award-winning agency with 25 staff and revenues in excess of £1.5m. In 2002, I sold the business and then retrained to become a coach and mentor. Since forming Da Costa Coaching in 2007, I have helped over 450 agencies to grow in a sustainable, profitable and enjoyable way.

Rob Da Costa

Why work with Rob?

Simon Manuel

I went to Rob for coaching to help me decide which direction to take my business in. Rob applied a structured approach that enabled me to determine the best areas to focus on and the types of clients I should pursue. His advice was practical and easy to implement and he was a pleasure to work with. He was also an excellent sounding board when I had difficult decisions to make. I particularly valued the fact that he had previous experience in my sector. I have recommended Rob to friends and will continue to do so.

Simon Manuel

MD, Ink & Dots

Mandy Queen

I was looking for practical advice on how to improve the running of my agency. Rob has been there and done it, and made the mistakes! That experience proved invaluable. He gave me lots of great tips and advice on running an agency that I didnt know. He helped me create a plan and held me accountable. Being part of a group of agencies gave me a lot of reassurance that wee are all 'in the same boat'.

Mandy Queen

Owner, Mandy Queen PR

Lema Redjep

Rob is an excellent coach who worked with us on a number of key things including billings against targets, staffing issues, developing our vision which really helped define our 3-5 year strategy and regularly reviewing where we're at with our plan. He's an experienced coach, personable, and i would highly recommend him.

Lema Redjep

Operations Director, Cherry Pick People

Are we a good fit to work together?