Did you swap your 9-5 job to work in your agency 24/7?  This is the place many of us find ourselves in. So let’s dig into that in today’s podcast.

Time Stamp

[01:13] Info about my brand new free live masterclass: How to be the CEO of your agency rather than a lowly paid employee

[01:52] Why do most people start their own agency?

[02:26] The need for control

[03:15] Getting stuck on the Client Service Hamster Wheel of doom

[03:27] How an agency typical grows

[04:45] My journey as an agency owner

[06:36] Start with a clear business plan

[07:03] Hiring the best staff you can afford

[07:38] Invest time in developing your team to be great client managers

[08:06] Document your Standard Operating Procedures

[08:53] Why you should hire a marketing person rather than business development

[09:32] Put a scalable repeatable marketing system in place

[10:32] Create a senior leadership team as soon as you can and delegate responsibilities to them

[11:22] Focus on your strengths - your ‘superpower’

[12:32] You don’t have to be tied to your business 24/7 - just implement the 8 steps outlined in this podcast

[12:50] Learn more in my free masterclass at dacostacoaching.co.uk/ceo-masterclass

Quotations

"When you start an agency be careful not to swap you 9-5 job for a 12-hour and a tough boss!” - Rob Da Costa

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